Important Hotel Information
Please note that this property offers both all-inclusive and room only categories. Please choose the appropriate all-inclusive/inclusive room category if you would like for your stay to include meals, beverages and additional offers specific to the hotel. All-inclusive programs vary by hotel, please see hotel description for details. The price listed for room categories not designated as all-inclusive reflects only the room rate, tax and fees and will not include meals or beverages.
Reviews
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Price
09/30/2009My wife, daughter and i just finished a stay at the omni. actually, we moved out after about 3 days to another hotel. the hotel itself is not bad in ...
My wife, daughter and I just finished a stay at the OMNI. Actually, we moved out after about 3 days to another hotel. The hotel itself is not bad in the sense that the service was excellent, the room was OK and the pool areas were very nice and although the dining choices were limited, the food was also fine. However, to our surprise, you pay extra for many things normally included. Internet in your room cost an added $ per day, and there was a charge for it in the Business center as well. There was also an additional charge for using the gym, etc. By the time you add it all up you have to conclude that the prices quoted for the rooms are deceptive or worse. I am back in the US but my wife and daughter are now at the Royale which they say is a much nicer hotel and cheaper by the time all of the extras are totaled up, and its location is also better. I will not stay at the OMNI again and would not recommend it to anybody who wants value for money.
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Dream Vacation
07/22/2008My stay at the omni hotel was great. the staff was so pleasant and always greeted you with a smile. the operators on the other hand were somewhat brain dead ...
My stay at the Omni Hotel was great. The Staff was so pleasant and always greeted you with a smile. The operators on the other hand were somewhat brain dead because when asked to transfer my call to a certain place they failed and would transfer you to the wrong ext and charged you the connecting fee. Besides that, the best place to visit while in Cancun is Xcaret. They have so many activities. We snorkeled through the mini caves, walked through the ruins, cemetery, and different animal exhibits. Its an experience of a lifetime. Partying in Cancun is inevitable. Once you step off the local bus your swamped by club recruiters. THESE people are desperate for you to step inside their club so give them a hassle! My boyfriend and I got in for 150 pesos open bar all night long! Great experience!!!
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We love the Omni!!
07/17/2008My husband and i love the omni!! the staff is very friendly, courteous and accomodating. i am really surprised to hear that others have negative things to say about the ...
My husband and I love the Omni!! The staff is very friendly, courteous and accomodating. I am really surprised to hear that others have negative things to say about the staff. The pools are great and we LOVE the swim-up bars, especially the jacuzzi bar overlooking the beach. It really is beautiful. We go here every year and wouldn't change a thing except maybe add more vegetarian options with the food (just for the sake of variety b/c I am a vegetarian but my husband isn't and says all the meat items are good). Otherwise, we like the food. The drinks are awesome! Also, the spa services are amazing. I love getting massages while I am there. I would definitely recomend the Omni to others.
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Just okay
03/25/2008When we first got to the hotel around 1pm, we had to wait until 3pm to check-in. then the hotel staff tried to sell us different tour packages and ...
When we first got to the hotel around 1pm, we had to wait until 3pm to check-in. Then the hotel staff tried to sell us different tour packages and the frustrating part was that they would only stop after we said "no" about 10 times. The food at the hotel was okay, but nothing special. I would venture to the city to get better, cheaper food. The pool, though, was well-maintained.
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My Omni experience
10/26/2007Husband and i went 12/06. we loved cancun! the omni was beautiful.a/c didn't cool as well as i would have liked :-( beware the timeshares! i ...
Husband and I went 12/06. We loved Cancun! The Omni was beautiful.A/C didn't cool as well as I would have liked :-( BEWARE THE TIMESHARES! I paid for oceanview. Got Lagoon(with a nice view of H2O Tx facility). Complained - got ocean view 2 days into stay. GO TO CAPTAIN'S COVE ACROSS THE STREET ~ it's AWESOME!!!!
